Refund Policy

Last updated: [Insert Date]

At Digital Plaza Hub, customer satisfaction is important to us. This Refund Policy explains the terms under which refunds may be requested and processed for our digital products.

1. Eligibility for Refund

We offer a 14-day refund policy from the date of purchase.

You may request a refund if:

  • You are not satisfied with the product, or

  • You face a genuine issue accessing or using the product

Refund requests made after 14 days from the purchase date will not be accepted.

2. How to Request a Refund

To request a refund, the customer must:

  • Email us at support@digitalplazahub.com

  • Use the same email address used during purchase

  • Mention the product name and transaction/payment ID

  • Clearly explain the reason for the refund request

Refund requests sent through social media, WhatsApp, or any other channel will not be considered.

3. Refund Review & Approval

All refund requests are subject to verification and review.

After checking the request:

  • If the request is found valid, the refund will be approved

  • If misuse, fraud, or policy abuse is detected, the refund may be denied

Our decision regarding refunds will be final and binding.

4. Refund Processing Time

Once approved:

  • Refunds will be processed within 5–10 business days

  • The refunded amount will be credited to the original payment method used during purchase

Processing time may vary depending on the payment gateway or bank.

5. Non-Refundable Cases

Refunds will not be provided in the following situations:

  • Requests made after the 14-day refund period

  • Change of mind after consuming or downloading the product extensively

  • Failure to use the product due to lack of skills or understanding

  • Violation of our Terms & Conditions

  • Fraudulent or abusive refund behavior

6. Access After Refund

Once a refund is approved and processed:

  • Your access to the refunded digital product will be revoked immediately

  • Any associated bonuses or additional resources will also be removed

7. Changes to This Refund Policy

Digital Plaza Hub reserves the right to update or modify this Refund Policy at any time.

Changes will be effective immediately upon posting on this page.

8. Contact Information

For refund-related queries, contact us at:

Email: support@digitalplazahub.com

By purchasing from Digital Plaza Hub, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Scroll to Top